Start by creating a basic policy that outlines the general principles and be sure to involve middle management in the roll-out as early as possible. Have them negotiate and draw up agreements at the team level. Here, Geert Volders identifies four key questions:
- How will we communicate as a team?
- What type of information do we need?
- How will we distribute the work?
- How will we measure our results?
Now spend three to six months putting these team agreements into practice. Conclude the process by creating a definitive policy that embeds all the best practices and lessons learned.
“The employer’s or HR manager’s task here is to provide middle management with optimal support,” Geert Volders has learned. “Demonstrate the benefits of teleworking to them, develop their managerial skills, offer new tools and keep making improvements. All these ‘lean’ techniques can help facilitate the change to a new way of working.”
Read the full article (in French or Dutch) from HR Square, published in September 2020.